Our Gift Vouchers

When it is difficult to choose exactly what to give, Gift Vouchers can be the ideal solution.

We offer attractive gift vouchers in denominations of £5, £10 and £20 which can easily be redeemed at loveframed.com to purchase any of our photo frames, including frames on special offer or in clearance.

FAQs

How do I purchase Gift Vouchers?

Select one of the Gift Voucher suggestion boxes on the loveframed.com website and you will be taken to a Gift Voucher product page. There you will be able to select the amount you wish to purchase and put them in your Shopping Bag.

Alternatively you can click here to Buy Gift Vouchers

How do I include a personal message?

There is a gift tag outline on the Gift Voucher page. Just type in your message on screen and we will include an attractive printed gift tag with the Gift Vouchers.

How are Gift Vouchers sent?

We send our Gift Vouchers in a smart coordinated protective card and include your personalised gift tag. They are sent FOC by First Class post with the UK and delivery overseas costs just £3.95.

Can the Gift Vouchers be sent directly to the recipient?

Yes, just fill in the required delivery address details when prompted and we will send them directly FOC by First Class post.

How will I know they have been sent?

When you order Gift Vouchers from loveframed.com we will send the VAT invoice to you, the purchaser, by e-mail. If you also require a copy by post, please let us know. We will also send you a despatch confirmation by e-mail as we post them out.

What if I want them to arrive tomorrow?

We usually send Gift Vouchers out on the same day we receive your order and they are sent by First Class post so it is most likely that they will arrive the following day. If you want to be absolutely sure give our Customer Services a call to make sure we can do our very best to oblige.

I have received some Gift Vouchers, how do I use them?

Our Gift Vouchers are easy to redeem when you visit our website at loveframed.com. Just select your items and put them in your Shopping Bag. On the Shopping Bag page there is a Voucher Code box where you will be prompted to type the unique code shown on your Gift Vouchers. The value and validity dates of your voucher will be recognised and used towards the purchase of your items. Any balance left on your vouchers will be allocated to your Customer Account which you will set up when you Checkout.

What if my Gift Voucher code is not recognised?

Please check the expiry date of the Gift Voucher you wish to use. If it is valid then please contact our Customer Services by e-mail or phone so we can help you. Click here to contact us

I have several Gift Vouchers – can I use them in one transaction?

Yes, you will need to input the Voucher Codes one by one in the Voucher Code box in your Shopping Bag and the total value of all the Gift Vouchers you have will be allocated to the account you set up when you go to Checkout. You can spend them in one or several transactions.

I don’t want to spend the whole value of my Gift Voucher in one transaction. What should I do?

Use your Gift Voucher to purchase your items in the normal way and the balance remaining on the Voucher will be available on your account for you to spend until the expiry date.

The photo frames I wish to buy cost more than the value of my Gift Voucher. What should I do?

When you are prompted for your Gift Voucher Code you should input this as normal and the value of your Gift Voucher will be deducted from the total value of your order. The remaining balance can be paid by any of the other payment options we offer.

What happens if I want to return the photo frame I purchased with my Gift Vouchers?

Our normal returns policy will apply so please get in contact with us by e-mail or phone to arrange a return. Any reimbursement due to you will be made with replacement Gift Vouchers.

Do you send Gift Vouchers by e-mail?

No, we only send out paper Gift Vouchers by post as we think they are a lovely gift to receive, and this also avoids an e-mail being missed or not being recognised.

Can I send Gift Vouchers to someone outside of the UK?

Yes, we are happy to send Gift Vouchers by airmail to an overseas address.  The delivery cost is just £3.95.

What are the Terms and Conditions of loveframed Gift Vouchers?

Our Gift Voucher Terms and Conditions are as follows.

  1. The voucher can only be redeemed online at loveframed.com.
  2. The voucher cannot be exchanged in full or in part for cash.
  3. The voucher may be exchanged for goods of a higher price than the face value of the voucher on payment of the difference.
  4. No liability will be accepted for the replacement or refund of lost, stolen or destroyed vouchers.
  5. The voucher must be redeemed within one year of date of purchase.

(The date of expiry of the Gift Voucher will be shown on it)

Have we answered your question? If not, just click here to contact us.